Most people access treatment by finding their nearest treatment service and referring themselves.
The national drugs helpline FRANK (www.talktofrank.com or 0800 77 66 00) has a list of services searchable by area
Alternatively, someone like your social worker, your GP, or someone at A&E may make an appointment for you.
If you are a parent, or worried about someone you suspect has a drugs problem, then read the advice on FRANK's website about how and where to get help for them, and for you.
You may get into treatment because you are given a court order saying you have to attend. Around one in four people access treatment through the Drug Interventions Programme (DIP), which links the criminal justice and treatment systems.
Starting treatment in the community will usually mean a short wait. In most cases this is less than a week. Treatment can work well for you if it is provided properly.
If a substitute drug such as methadone is suitable, you may have a similar wait to see a doctor and get a prescription.
Getting Help with a Drug Problem
This guide was produced to explain to service users what help is available and what to expect once they enter treatment.